Cloud communications is the marketing term for moving from on-premises voice equipment (often PSTN), to hosted VoIP (often based on SIP) infrastructure. While it’s fair to say that telecommunications has long been a Software-as-a-Service before the term was invented  (it runs on software and you get a monthly bill from your carrier, right?), the broad trend towards SaaS has now enveloped the voice and VoIP industries.

As legacy PBXs are replaced, SMBs and enterprises can leverage cloud infrastructure to deliver unified communications features to their employees and teams.

Cloud communications can mean internal and external communications, conferencing, messaging and collaboration. As more and more organizations migrate to cloud communications, they need to port their telephone numbers to SIP carriers, and potentially source new numbers.

Cloud communications offers businesses many advantages: cost savings, simpler installation, and more efficient upgrades.  Communications infrastructure becomes a monthly subscription with reduced or eliminated capital expenditures.

How do DIDs enable Cloud Communications? Cloud communications also reduces market barriers and makes delivering international services easier. For example multinational customers often want to bring more remote offices and affiliates onto their new cloud communications phone platform.

That is often where didXL comes into the picture. didXL supports cloud communications providers by providing DIDs in over 150 countries and enabling simple management of numbers via our portal and API. We can also port numbers in to facilitate the migration to Cloud Communications. 

Contact us today, we’d love to help. With didXL you’ll get X-tra large service and numbering coverage, with X-tra small prices!